40 ph Privacy Policy – How We Collect, Use, and Protect Your Personal Information

When you register an account on 40 ph, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and the payment details you use to deposit or withdraw funds in Philippine pesos. We also collect information generated by your use of the platform, such as your login history, device type, browser information, IP address, and the games or sports markets you interact with during each session. This technical data helps us maintain platform security, detect unusual activity, and ensure that the service you receive is consistent and reliable across all devices. If you contact our support team, we retain records of that communication — including the content of your messages and any documents you submit — for as long as is necessary to resolve your query and comply with our record-keeping obligations. We do not collect any information beyond what is reasonably necessary to operate the platform, verify your identity, process your transactions, and meet our legal obligations as a licensed entertainment platform serving players in the Philippines. All data collection is conducted in accordance with applicable Philippine data privacy laws, and we do not use deceptive or covert methods to gather information about you. You are always informed of what we collect at the point of collection, and you have the right to ask us what data we hold about you at any time.

The personal information we collect from players in the Philippines is used exclusively for the purposes of operating and improving the 40 ph platform, and we do not use your data for any purpose that is incompatible with those stated here. Your registration details are used to create and maintain your account, verify your identity in line with our Know Your Customer obligations, and ensure that only you can access your account and funds. Transaction data — including deposit amounts, withdrawal requests, and payment channel details — is used to process your financial activity accurately and to investigate any discrepancies or disputes that may arise. Your gameplay and session data is used to personalise your experience on the platform, to calculate your progress within the VIP programme, and to identify any patterns that may indicate problem gambling behaviour so that we can offer appropriate support through our Responsible Gaming tools. We may also use aggregated, anonymised data — which cannot be linked back to any individual player — for internal analytics, platform development, and reporting purposes. We will never use your personal data to send you unsolicited marketing communications from third parties, and any platform-related communications we send you will be directly relevant to your account or to changes in our terms and policies. If you wish to update your communication preferences, you can do so through your account settings or by contacting our support team.

40 ph does not sell, rent, or trade your personal information to any third party under any circumstances, and we take this commitment seriously as a platform built on the trust of Filipino players. We may share your data with carefully selected service providers who assist us in operating the platform — including payment processors, identity verification providers, and technical infrastructure partners — but only to the extent necessary for them to perform their specific function, and always under strict contractual obligations that prohibit them from using your data for any other purpose. In cases where we are required by law, court order, or regulatory authority to disclose your personal information, we will comply with that legal obligation and, where permitted, will notify you of the disclosure. If we detect or suspect fraudulent activity, money laundering, or other illegal conduct involving your account, we may share relevant information with law enforcement agencies or regulatory bodies in the Philippines without prior notice to you. We do not transfer your personal data to servers or entities located outside the Philippines except where this is strictly necessary for the operation of a specific service and where appropriate data protection safeguards are in place. Any third party that receives your data from us is required to handle it in a manner consistent with this Privacy Policy and with applicable Philippine data privacy legislation. We review our third-party relationships regularly to ensure that data sharing remains limited, purposeful, and secure.

We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, accidental loss, alteration, or disclosure, and we review these measures regularly to ensure they remain effective against evolving threats. Your account is protected by password authentication, and we strongly encourage all players to use a unique, strong password and to avoid sharing their login credentials with anyone else. Sensitive data — including payment information and identity documents — is encrypted both in transit and at rest using industry-standard protocols, so that even in the unlikely event of a security incident, the information cannot easily be read or misused. Our platform systems are monitored continuously for suspicious activity, and our security team is trained to respond promptly to any detected threats or anomalies. In the event of a data breach that is likely to result in a risk to your rights or freedoms, we will notify you and the relevant Philippine regulatory authority as required by law, and we will take immediate steps to contain the breach and prevent further harm. You also play an important role in keeping your account secure — if you suspect that your account has been accessed without your authorisation, you should contact us immediately through the support channels listed on the FAQ page. We will investigate all reported security concerns promptly and take appropriate action to protect your account.

As a player based in the Philippines, you have a number of rights in relation to the personal data that 40 ph holds about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to request access to the personal information we hold about you, to receive a copy of that information in a commonly used format, and to ask us to correct any inaccuracies in your data without undue delay. You may also request the deletion of your personal data in circumstances where we no longer have a lawful basis for retaining it — for example, if you have closed your account and there is no outstanding legal or regulatory obligation requiring us to keep your records. Where we process your data based on your consent, you have the right to withdraw that consent at any time, though this will not affect the lawfulness of any processing that took place before the withdrawal. If you believe that we have handled your personal data in a way that violates your rights or applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, or to ask a question about how your data is being used, you can reach our support team through the contact details available on the FAQ page, and we will respond to your request within the timeframe required by law. We will never penalise you for exercising your data privacy rights.

40 ph uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session preferences, and to gather anonymised analytics data that helps us understand how players navigate the site and where improvements can be made. Essential cookies — those required for the platform to operate — are always active and cannot be disabled without affecting your ability to use the service. Analytics and preference cookies are used only where you have given your consent, and you can manage your cookie preferences through your browser settings at any time. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the 40 ph platform. This Privacy Policy may be updated from time to time to reflect changes in our data practices, applicable law, or the features available on the platform; the date shown at the top of this page indicates when the most recent revision was made. If we make a material change to this policy — one that significantly affects how your data is used — we will notify you through your registered account before the change takes effect. Continued use of the platform after any update to this policy constitutes your acceptance of the revised terms, so we encourage you to review this page periodically to stay informed.